Billing and Account

Company subscription and billing basics

Understand the company subscription model and what information support needs for billing questions.
4 min readAdmins and billing contactsUpdated 2026-04-29

Company plan

DrayMatch uses a company subscription model. The public website describes pricing as a company plan with unlimited users for teammates on the same company account.

Billing support needs

  • Company name.
  • Billing contact email.
  • Invoice or subscription question.
  • Whether the request is about access, cancellation, payment, or account ownership.

Cancellation

Company plans can be cancelled. If you cannot find the relevant account setting, contact support with the billing email and company name so the team can locate the subscription.

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