What to send
- The company, contact, shipment, or profile URL involved.
- What currently appears in DrayMatch.
- What you believe should appear instead.
- Any source, context, or reason that supports the correction.
Common correction types
- Duplicate company records.
- Outdated contact information.
- Incorrect company category or service type.
- Missing provider relationship or location context.
- Shipment search result that needs review.
Why context matters
Data corrections often require human review. A specific record and expected outcome helps the support team validate the issue without going back and forth for basics.